Play Responsibly in NZ

Our Responsible Play Approach

At Sado Kiwi Lotto, we believe lottery participation should always remain a safe and enjoyable activity. While most people play for fun, we understand that for some, it can become more than just a game. That’s why we provide helpful tools and local support resources to encourage healthy, mindful play.

Set Your Personal Limits

To support wellbeing, Sado Kiwi Lotto offers customisable spending and deposit limits. These help you stay in control of your play. You can lower your limits at any time — once updated, they’ll stay in place for 7 days before you can make changes again. If you need assistance, our team is here to help at [email protected].

Take a Break (Self-Exclusion)

If you feel it’s time to pause your lottery participation, you can request a temporary self-exclusion. This will restrict your ability to top up your account or access certain features for a period you choose. To activate this, simply contact our team at [email protected].

What to Expect:

  • You decide how long you'd like the break to last.
  • Your ability to add funds or enter draws will be temporarily disabled.
  • Any automated features will be paused.
  • Existing balances remain available for withdrawal.

Promoting Safer Play

We’re proud to align with responsible gaming standards and continue enhancing the tools available to our community. Every player deserves a safe and positive experience. Learn more.

Need Help or Support?

If you or someone you care about may need support, there are free and confidential services available 24/7 throughout Aotearoa.

Support in New Zealand